I lifted three things from the readings for my paper, an appreciation for the audience, the tone, and the format.
Knowing the audience allowed me to leave the discussion of various types of communication to the bare minimum necessary to avoid misinterpretation (e.g., the reader using the literal definition of blueprint). It also allowed me to introduce concepts, such as the necessity of explaining or avoiding technical terms, without giving examples, assuming that the listener would already know some of the terms alluded to. This helped keep the paper short, without unnecessary information.
The tone adds an air of professionalism. Keeping a strictly formal tone (i.e. the elimination of first person) helps to eliminate bias, and keeps the paper from bogging down under colloquialisms and clichés.
The format, besides being a requirement for the paper, helps organize the information. The executive summary and introduction allows the reader to get a basic understanding of the paper and sources, and the headings allow for quick access to information. Combined, this keeps the paper organized.
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